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禾芽數位國際協助全方位打造AI代理人服務

AI Implementation

HeyaDigi’s leading AI implementation service helps SMEs overcome talent shortages. Our AI agents understand your industry expertise and possess fluent multilingual capabilities, making them ideal for business owners looking to expand into international markets. Learn more now!

AI Implementation

Chat with AI Agent “Xiaoya” and learn how AI Agent can help you!

禾芽數位國際提供AI 代理人導入客製化服務
  1. Click ” Call Xiaoya ” to start a voice conversation with the AI ​​avatar, or click “Message Conversation” to talk to Xiaoya using text or pure voice (without avatar)
  2. *Note that the browser will pop up a message asking you to use the microphone. Please click “Allow”. If you want to use voice conversation, it is recommended to do so in a quiet environment.
  3. Click ” Goodbye ” to exit the service

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AI Agent Service

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AI Voice Agent

Through the AI agent, you can respond to your customers worldwide, 24/7, and solve their problems as soon as they arise.

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AI Text Agent

Through training, the AI agent can answer customers’ questions based on your industry expertise via text and prompt human intervention when necessary.

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LINE / WhatsApp
AI Chat Agent

Too many communications via LINE/WhatsApp social chats? Let our AI chat agent respond to your customers with warmth! A friendly AI assistant who understands and uses Emojis.

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Multilingual Communication

Do you have trouble communicating in a foreign language? With AI voice or text customer service, you can communicate in multiple languages without any barriers!

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Overcoming the Talent Shortage

Facing the challenges of a declining birthrate and high salaries? Struggling to find foreign language talents with industry expertise? Not enough staff? Let AI agents help!

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Solve issues such as pre-sales, booking, and order logistics confirmation

Help you pre-screen customers, obtain potential leads, schedule interviews, confirm the logistics status of current orders, and more.

AI Implementation FAQ

Our industry is very specialized, is there any way AI can answer this question?

You only need to provide your industry-related documents or even website contents and let us help train your exclusive AI agent. The AI ​​will be able to answer customers based on your industry expertise.

What if I want the AI ​​agent to answer foreign customers in English, but don’t have complete English documents at hand?

You only need to provide the document in the language you currently have, we will help you do the training. AI Agent can understand the contents and answer customers in English. Even other languages you would like to use.

How do I know if the AI ​​agent answered well? Will the answer be wrong?

We will record the conversation so you can check the AI’s response and even know what the customer asked. If the AI’s answer is not satisfactory, you can also re-calibrate the answer and let the AI ​​learn again.

Can AI agents help us obtain customers’ contact information?

Sure. Our AI agent will try to obtain the customer’s contact information during the conversation, and with the customer’s consent, record it and obtain a list of potential customers, or we called it “leads” for you.

If AI reaches a bottleneck in answering, can a real person intervene?

Sure. We will discuss with you the circumstances in which you would like a live person to respond.

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